PRIVACY POLICY

Effective Date: March 29th 2024

Welcome to Cloudbox Gifting. Your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, [Insert Website URL], which is powered by Shopify. As we are based in the United Kingdom and the United Arab Emirates, we are committed to complying with the data protection laws applicable in these jurisdictions.

Collection of Information

Information You Provide

We collect information you provide directly to us when you make a purchase, sign up for our newsletter, participate in a survey, or interact with us in other ways. This information may include your:

  • Name
  • Email address
  • Shipping and billing address
  • Payment information (processed securely through Shopify's payment gateway)
  • Any other information you choose to provide

Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type
  • Access times
  • Pages viewed
  • Purchase history

This information is collected using cookies and similar technologies to improve your experience and our website's functionality.

Use of Information

We use the information we collect to:

  • Fulfill your orders and requests
  • Communicate with you about your account, orders, and updates to our products and services
  • Improve our website and product offerings
  • Detect and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

Sharing of Information

We may share your information with third parties in the following circumstances:

  • With Shopify to power our store
  • With service providers who assist us in order fulfillment, payment processing, and other operational tasks
  • To comply with legal obligations or protect the rights and safety of our company, customers, and others
  • In connection with a sale or merger of our business

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Your Rights

You have the right to access, correct, or delete your personal information held by us. You can also object to or restrict certain processing of your data. If you wish to exercise these rights, please contact us at cloudboxgifts@hotmail.com.

Data Security

We take reasonable measures to protect your information from unauthorised access, theft, and loss. However, no internet-based site can be 100% secure, and we cannot guarantee the absolute security of your information.

International Transfers

As we operate in the UK and the UAE, your information may be transferred to, stored, and processed in a country other than the one you reside in. We take all reasonable precautions to ensure that your data is treated securely and in accordance with this privacy policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: cloudboxgifts@hotmail.com